RECRUITMENT AND HIRING
How We Can Help Recruit
​HyperCS embeds a team of recruitment and talent acquisition experts within the organization who not only intervene when providing recommendation towards your own recruitment process as part of our Support and Solution Service but also HyperCS is a specialist in providing access to thoroughly vetted and high caliber staff members to your organization.
Sourcing and Screening
We engage with you to understand the requirements and the necessary experience/qualifications you are looking for to fill any role within the call center environment.
From advisors to directors. We go a step further to understand your company culture, ethics, opportunities, and challenges to supply the best suited candidates.
Using our own extensive pool or searching our markets we will source candidates for your organization. The candidates are only then provided to you after thorough assessments and screening.
Preparing Candidates
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Reviewing and dissecting CVs
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Language testing (depending on role)
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Business acumen/role specific testing
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Cultural understanding test (depending on role)
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Verifying and validating references
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Expectation setting in role and responsibilities
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Upskilling to company Environment, Values and Vision
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Orientation to Clients hiring program